The only time Broadway Gynecology generates a bill for a patient is when the patient’s insurance company tells us that the patient has incurred a cost beyond what the insurance company will pay.
This information comes in a document from the insurance company called an explanation of benefits (EOB).The only bill you will receive from Broadway Gynecology is for the amount stated in the EOB under “Patient Owes” or “Adjusted Coinsurance”.
For instance you may see the following on your EOB, the office billed your insurance company for “Routine Services” for $300.25. The insurance as part of their contract with us, discounts the amount billed by $173.42. You also payed a Co-pay of $25. Therfore, $300.25 – $173.42 – $25 = $101.83 owed for this service. Depending on your insurance, they may pay this amount. Or, they may pass this cost onto you. It is now your responsibility to pay this amount. If your insurance didn’t cover this amount then it is up to you to determine why from your insurance company since we have not been reimbursed for our service.
All insurance companies send out EOBs to the patient and to the provider so that we all have a verifiable record of services performed and billed for. Your insurance company’s phone number is located on the EOB and on the back of your insurance card. Each EOB also has an explanation section that includes the process of Rights of Review and Appeal. If you feel that you have been billed incorrectly, you are mandated to report this to your insurance company - not to us. This is your contractual obligation and under New York State law cannot cannot be negotiated or reduced except in special legal circumstances such as bankruptcy. A Co-pay is only a percentage of what we are reimbursed. If your insurance company sends an EOB that states that you owe a balance for a procedure – that is your responsibility to pay. We reserve the right to send your bill to a collection agency if it is not paid for in a timely manner.
The item support period
The item includes support for 6 months from the purchase date. If you’re about to purchase the item, you’ll have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.
What else is included?
Answering questions about how to use the item Answering technical questions about the item (and included third party assets) Help with defects in the item or included third-party assets Item updates to ensure ongoing compatibility and to resolve security vulnerabilities Updates to ensure the item works as described and is protected against major security concerns Included version updates for all items
What’s not included in item support?
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting us to see if we privately offer paid customization service.
- Installation of the item
- Hosting, server environment, or software
- Help from authors of included third-party assets
Support is provided Mon - Fri through item support page.